Acceptable Use Policy

This Acceptable Use Policy applies to everyone who uses DineTide, operated by DineTide. It protects the service and the customers who depend on it. Breaking it may lead to suspension or ending of your account under the Terms of Service.

1. You must not

• use the service for anything unlawful, fraudulent or harmful, or to infringe anyone's rights, including intellectual property and privacy;
• try to gain unauthorised access to any system, account or data, including another customer's, or probe, scan or test the security of the service without our written permission;
• interfere with or disrupt the service, for example by overloading it, running automated attacks or bypassing limits or rate controls;
• upload malware or any code intended to damage or take over systems;
• send spam or unsolicited messages through the service, or use it to harass or threaten anyone;
• share accounts, or use one person's sign-in for several people, where that would get round plan limits or weaken accountability;
• resell, sublicense or provide the service to third parties as a competing service without our written consent;
• copy, scrape or reverse engineer the service, except as the law or open-source licences allow;
• put in data you have no right to use, or sensitive personal data the service is not designed for, such as payment card numbers or government identity numbers;
• falsify records the service helps you keep, including food safety, temperature or compliance records.

2. Your responsibilities

Keep sign-in details secure; turn on two-step sign-in for owners and managers; remove access for people who leave; and report problems or suspected abuse to (our support email, shown on our website).

3. Reporting a security issue

If you find a vulnerability please email (our support email, shown on our website) with details and give us reasonable time to fix it before sharing it. If you act in good faith, avoid harming others' data and do not disrupt the service, we will not take action against you.

4. What we may do

We may investigate suspected breaches, remove content, limit features, suspend or end access, and report unlawful activity to the authorities. Where we can, and where safe, we will warn you first.